Privacy Policy
 

At Intuition Maths, we are committed to protecting the privacy of our users. This Privacy Policy  outlines how we collect, use, store, and disclose information when you use our online maths tuition services. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

1. The information we collect from you:

1.1 Personal Information: We may collect personal information, including but not limited to your name, email address, phone number, and billing information when you sign up for our services. This information is necessary for us to provide the tuition services and communicate with you effectively.

1.2 Usage Data: We may collect information about your usage of our website and services, such as your IP address, browser type, device information, access times, and referring website addresses. This information helps us analyse trends, administer our services, and improve user experience.

1.3 Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your interactions with our website. These technologies help us personalize your experience, remember your preferences, and track usage patterns. You can manage your cookie preferences through your browser settings.


2. Use of Information

2.1 Providing Services: We use the information we collect to provide you with online maths tuition services and to improve and personalize your learning experience. This includes communicating with you, delivering course materials, tracking your progress, and providing support.


2.2 Analytics and Improvements: We analyse the information collected to understand how users interact with our services, identify areas for improvement, and optimize our platform's performance and functionality.

2.3 Marketing and Communications: With your consent, we may send you promotional emails or other communications about our services, updates, and special offers. You can opt out of these communications at any time by following the instructions provided in the email or contacting us directly.


2.4 Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, or legal processes or respond to valid requests from public and government authorities.


3. Data Security

We implement reasonable security measures to protect the information we collect. However, no method of transmission or storage is entirely secure. We cannot guarantee the absolute security of your data. You are responsible for maintaining the confidentiality of any passwords or login credentials associated with your account.



4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.



5. Third-Party Disclosure

We may share your information with trusted third-party service providers who assist us in delivering our services with your permission (e.g., payment processors i.e. ‘Go-Cardless’ and hosting providers). We ensure that these third parties are bound by confidentiality obligations and only use your information for the purposes specified by us.



6. Children's Privacy

Our services are not intended for children under the age of 13 without parental consent. We do not knowingly collect personal information from children unless provided by the parent. If you believe we have inadvertently collected personal information from a child, please contact us, and we will take appropriate steps to delete the information.


7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed of any changes.


8. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at:

Stirling Business Centre

Wellgreen Place

Stirling

FK8  2DZ